Your privacy is important to us. This Privacy Policy describes how feschdirndl (“we”, “us”, or “our”) collects, uses, and shares information about you when you visit or make a purchase from our website: https://www.feschdirndl.com (the “Site”).
By using our Site, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal data that you provide directly to us and data collected automatically when you interact with our website.
a) Information You Provide:
- Name
- Email address
- Shipping and billing address
- Phone number (optional)
- Order information
- Account credentials (if you create an account)
- Payment details (processed securely by third-party services)
b) Information We Automatically Collect:
- IP address
- Browser type and device information
- Pages visited and time spent
- Referring URLs
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your personal data to:
- Process and deliver your orders
- Communicate with you about your order, account, or inquiries
- Provide customer service and support
- Send marketing emails (with your consent)
- Improve our website and user experience
- Detect and prevent fraud or misuse
- Comply with legal obligations
3. Legal Basis for Processing (EU/EEA Users)
If you are located in the EU or EEA, we process your data under the following legal bases (as per GDPR):
- Contractual necessity: To fulfill your purchase
- Consent: For marketing and non-essential cookies
- Legal obligation: To meet applicable legal requirements
- Legitimate interest: To improve and secure our website and services
4. Sharing Your Information
We only share your data with third parties necessary to operate our business, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping carriers (e.g., DHL, UPS)
- Email service providers
- Analytics tools (e.g., Google Analytics)
- IT and platform service providers
All third parties are bound by data protection agreements and are only authorized to use your data as necessary to perform their services.
We do not sell or rent your personal data to any third party.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enable website functionality
- Analyze traffic and improve performance
- Remember your preferences
- Provide personalized content (where applicable)
You may adjust your browser settings to refuse cookies or opt out through our [Cookie Preferences Tool] (if implemented). For more details, refer to our Cookie Policy.
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this Policy, including for accounting, compliance, or dispute resolution. You may request deletion of your data at any time (see Section 9).
7. Your Rights (for EU/UK Users)
You have the following rights under the GDPR:
- Right to access your personal data
- Right to rectify inaccurate data
- Right to erase your data (“right to be forgotten”)
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent at any time
- Right to lodge a complaint with a data protection authority
To exercise any of these rights, please contact us at service@feschdirndl.com.
8. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
- SSL encryption
- Secure servers
- Limited access based on role and need
9. International Transfers
If you are located outside of the country where our servers or third-party partners operate, your data may be transferred internationally. Where applicable, we ensure safeguards such as Standard Contractual Clauses (SCCs) to ensure compliance with data protection laws.
10. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies separately.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we discover such data, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.Your continued use of the Site after any changes constitutes acceptance of the new policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact us:
service@feschdirndl.com