Thank you for shopping at feschdirndl. This Shipping Policy outlines important information regarding the processing and delivery of your order.
1. Processing Time
Orders are typically processed within 1–3 business days (Monday to Friday, excluding public holidays). Orders placed on weekends or holidays will be processed the next working day.
You will receive an order confirmation email and a separate shipping confirmation once your order has been dispatched.
2. Shipping Time & Rates
Shipping times and rates depend on your location and selected shipping method.
| Region | Estimated Delivery Time |
| Germany | 2–4 business days |
| EU Countries | 3–7 business days |
| International | 7–14 business days |
Note: Delivery times are estimates and may vary due to factors outside our control (e.g., customs delays, weather conditions, or courier issues).
3. Free Shipping
We offer free standard shipping on orders over $199.
5. Shipment Tracking
Once your order is shipped, you will receive an email with a tracking number and a link to track your package online. Please allow up to 24 hours for the tracking information to update.
6. Customs, Duties & Taxes
For international orders:
- Customs duties, import taxes, or other applicable charges are not included in the item or shipping price.
- These charges are the responsibility of the recipient and may vary depending on your country’s regulations.
We are not responsible for delays caused by customs.
7. Incorrect or Undeliverable Addresses
Please ensure that all shipping information is accurate at the time of purchase.
We are not liable for lost or delayed packages due to incorrect or incomplete shipping addresses.
If a package is returned to us due to address issues or failed delivery attempts, the customer will be responsible for the reshipping cost.
8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the estimated delivery date. We’ll work with the courier to resolve the issue or arrange a replacement if applicable.
9. Pre-Orders and Delays
Items marked as pre-order will ship based on the estimated release date stated on the product page. If your order includes both in-stock and pre-order items, the entire order may be held until all items are available.
10. Contact Us
For any shipping-related inquiries, don’t hesitate to get in touch:
We’re happy to assist you!